Emergency Medical Dispatcher: Certification & Benefits

County Emergency Communications; Franklinville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Franklinville, NC seeks an Emergency Medical Dispatcher. Responsibilities include handling medical emergency calls, confirming locations, gathering patient data, and coordinating response priorities using approved protocols.

Training may be sponsored, with CPR/EMD certifications favored and overtime/wheel-time considerations. A high school diploma or equivalent is commonly required; certification requirements vary by agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Franklinville, NC seeks an Emergency Medical Dispatcher. Responsibilities include handling medical emergency calls, confirming locations, gathering patient data, and coordinating response priorities using approved protocols.

Training may be sponsored, with CPR/EMD certifications favored and overtime/wheel-time considerations. A high school diploma or equivalent is commonly required; certification requirements vary by agency.