Emergency Medical Dispatcher — Training & Benefits in Franklin Square

911 Emergency Communications; Franklin Square (NY); On-site; USD 42,000 - 68,000; Full time

Job summary

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers for Franklin Square, NY. This role involves handling urgent medical calls, gathering details, and coordinating response priorities in alignment with approved protocols.

Responsibilities include providing pre-arrival instructions when needed, confirming locations and contact information, and supporting responders with accurate information.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers for Franklin Square, NY. This role involves handling urgent medical calls, gathering details, and coordinating response priorities in alignment with approved protocols.

Responsibilities include providing pre-arrival instructions when needed, confirming locations and contact information, and supporting responders with accurate information.