911 EMS Dispatcher PRN, As Needed

Norton Healthcare, Inc.; Madison, Northern (IN, KY); On-site; USD 36,000 - 54,000; Full time

Job summary

Norton Healthcare, Inc. in Indiana seeks a 911 EMS Dispatcher. You will answer emergency and non-emergency calls, gather critical information, provide pre-arrival medical instructions, and dispatch EMS resources.

The role requires calm decision making, excellent communication skills, and the ability to work in a fast-paced, high-stress environment. Certification in EMS or related healthcare experience is preferred. This position supports life-saving work in a busy hospital system.

Qualifications

• EMD certificate or ability to obtain within one year of hire.
• One year EMS or healthcare experience preferred.

Responsibilities

• Answer emergency and non-emergency calls, gather critical information, provide pre-arrival medical instructions, and dispatch EMS resources.
• Maintain calm, professional communication in a high-stress environment.

Education

EMD certificate

Associate Degree

Job description

Responsibilities

The 911 EMS Dispatcher (also called an Emergency Medical Dispatcher or Telecommunicator) is responsible for answering emergency and non-emergency calls, gathering critical information, providing pre arrival medical instructions, and dispatching EMS resources. This role requires calm decision making, excellent communication skills, and the ability to work in a fast paced, high stress environment.

Qualifications

Required:

• Emergency Medical Dispatcher (EMD) certificate or able to obtain within one year of hire.

Desired:

• One year previous EMS or healthcare experience
• Associate Degree