Emergency Medical Dispatcher - 24/7 Response Coordinator

County Emergency Communications; Alvord (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Alvord, IA seeks Emergency Medical Dispatchers to handle urgent calls, gather information, set priorities, and coordinate EMS resources using approved protocols.

Candidates typically need a high school diploma and EMS dispatcher certification; CPR certification may be required. Training provided, with potential overnight shifts, weekends and overtime.

Qualifications

• Clear and calm communication under pressure
• Strong multitasking and decision-making abilities
• Ability to follow strict protocols and procedures
• Attention to detail and accurate data entry

Responsibilities

• Receive and log emergency calls for illness, injury, and medical emergencies
• Confirm location, callback number, and access details with callers
• Ask approved questions about patient condition to determine priority
• Determine response priority using authorized medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Alvord, IA seeks Emergency Medical Dispatchers to handle urgent calls, gather information, set priorities, and coordinate EMS resources using approved protocols.

Candidates typically need a high school diploma and EMS dispatcher certification; CPR certification may be required. Training provided, with potential overnight shifts, weekends and overtime.