Emergency Medical Dispatcher — 24/7 Critical Dispatch

Emergency Telecommunicator Services; Spearman (TX); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Spearman, TX seeks skilled Emergency Medical Dispatchers to handle urgent calls and coordinate EMS resources.

You will collect patient details, verify locations, and apply approved questions to assess conditions, ensuring accurate prioritization and dispatch according to protocols. Training and ongoing certification support are provided where applicable.

Qualifications

• High school diploma or equivalent required; EMT/paramedic credentials not universally required.
• CPR certification and additional coursework may be required.
• Consult vacancy for exact qualifications and certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Documentation

Protocol adherence

Education

High school diploma

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services in Spearman, TX seeks skilled Emergency Medical Dispatchers to handle urgent calls and coordinate EMS resources.

You will collect patient details, verify locations, and apply approved questions to assess conditions, ensuring accurate prioritization and dispatch according to protocols. Training and ongoing certification support are provided where applicable.