Emergency Medical Dispatcher: 24/7 Dispatch & Protocols

Emergency Telecommunicator Services; Penwell (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Penwell, TX. The role involves handling urgent medical calls, verifying locations, and following dispatch protocols to prioritize responses and coordinate ambulances as needed.

Responsibilities include relaying information to responders, providing protocol-based instructions, and maintaining accurate call documentation. Training opportunities and certifications support are noted; shifts may include nights, weekends, and

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification is often required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Penwell, TX. The role involves handling urgent medical calls, verifying locations, and following dispatch protocols to prioritize responses and coordinate ambulances as needed.

Responsibilities include relaying information to responders, providing protocol-based instructions, and maintaining accurate call documentation. Training opportunities and certifications support are noted; shifts may include nights, weekends, and