Emergency Medical Dispatcher — 24/7 Ops with Certification Support

911 Emergency Communications; Arcadia (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Arcadia, FL seeks skilled Emergency Medical Dispatchers to coordinate EMS responses and manage urgent medical communications. You will gather vital details, verify locations and access, and apply approved protocols to guide responders in real time.

Applicants should have a high school diploma, CPR certification, and EMS dispatcher certification; EMT/paramedic credentials may be required depending on the vacancy.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required; consult vacancy for exact qualifications.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; check vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universally required)

Job description

911 Emergency Communications in Arcadia, FL seeks skilled Emergency Medical Dispatchers to coordinate EMS responses and manage urgent medical communications. You will gather vital details, verify locations and access, and apply approved protocols to guide responders in real time.

Applicants should have a high school diploma, CPR certification, and EMS dispatcher certification; EMT/paramedic credentials may be required depending on the vacancy.