Emergency Medical Dispatcher - 24/7 Ops & Certification Help

911 Emergency Communications; Remsenburg-Speonk (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Speonk, NY seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical information, and coordinate ambulance resources. You will apply approved protocols and provide instructions while maintaining patient confidentiality and situational awareness.

Successful candidates typically hold a high school diploma, CPR certification, and may have EMD credentials.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

CPR certification

EMD certification

Emergency medical dispatch

Education

High school diploma or equivalent

EMT or paramedic credentials not universal requirements

Job description

911 Emergency Communications in Speonk, NY seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical information, and coordinate ambulance resources. You will apply approved protocols and provide instructions while maintaining patient confidentiality and situational awareness.

Successful candidates typically hold a high school diploma, CPR certification, and may have EMD credentials.