EMS Dispatcher — 24/7 Ops, Certification Support

County Emergency Communications; Kerhonkson (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Kerhonkson, NY is seeking Emergency Medical Dispatchers to support urgent medical calls, verify locations and access details, and coordinate response priorities with responders.

Ideal candidates hold a high school diploma and may need CPR certification; EMT/paramedic credentials are not universally required, as training may be provided. Expect possible overnight, weekend, and rotating shifts as part of the role.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Kerhonkson, NY is seeking Emergency Medical Dispatchers to support urgent medical calls, verify locations and access details, and coordinate response priorities with responders.

Ideal candidates hold a high school diploma and may need CPR certification; EMT/paramedic credentials are not universally required, as training may be provided. Expect possible overnight, weekend, and rotating shifts as part of the role.