Emergency Medical Dispatcher — 24/7 Life-Saving Ops

County Emergency Communications; Colmar (PA); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Colmar, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate ambulance resources as needed.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma and EMS dispatcher certification are commonly required; CPR certification and additional coursework may be required.

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Colmar, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate ambulance resources as needed.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma and EMS dispatcher certification are commonly required; CPR certification and additional coursework may be required.