Urgent Medical Dispatcher: Critical Communications

911 Emergency Communications; Underhill (VT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Retirement benefits

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in Underhill, VT. Responsibilities include receiving calls for medical emergencies, confirming locations and contact details, and determining response priorities using approved protocols.

The role may require CPR and EMS dispatcher certification, with overtime and shift work common. Training and credentials are defined by the hiring agency and applicable regulations.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification before appointment may be required.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Take emergency calls and assess patient conditions.
• Confirm location, callback numbers, and access details.
• Ask approved triage questions to determine priority.
• Use EMS dispatch system to assign and coordinate responders.
• Provide protocol-based instructions when applicable.
• Document calls and participate in quality-review activities.

Skills

Call handling

Priority assessment

Dispatch coordination

Protocol adherence

Education

High school diploma

EMD certification beneficial

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in Underhill, VT. Responsibilities include receiving calls for medical emergencies, confirming locations and contact details, and determining response priorities using approved protocols.

The role may require CPR and EMS dispatcher certification, with overtime and shift work common. Training and credentials are defined by the hiring agency and applicable regulations.