Emergency Medical Dispatcher - 24/7 Life-Saving Communications

Emergency Telecommunicator Services; Mishawaka (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Mishawaka, IN is seeking an Emergency Medical Dispatcher to handle urgent medical requests. You will gather patient information, confirm locations, and coordinate emergency resources while following approved protocols.

The role may require CPR certification, EMS dispatcher certification where available, and willingness to work extended shifts. Training and onboarding are provided by the hiring EMS provider.

Qualifications

• High school diploma or GED required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification is preferred where available.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.

Skills

Communication

Calm under pressure

Data entry

Education

High school diploma or GED

CPR certification

Emergency Medical Dispatcher certification

Tools

Emergency dispatch software

Job description

Emergency Telecommunicator Services in Mishawaka, IN is seeking an Emergency Medical Dispatcher to handle urgent medical requests. You will gather patient information, confirm locations, and coordinate emergency resources while following approved protocols.

The role may require CPR certification, EMS dispatcher certification where available, and willingness to work extended shifts. Training and onboarding are provided by the hiring EMS provider.