Emergency Medical Dispatcher – 24/7 Life-Saving Coordination

County Emergency Communications; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for positions in Lawndale, IL. You will handle urgent medical calls, verify locations, and apply approved questions to determine priority with our dispatch system.

Responsibilities include coordinating ambulance resources, providing protocol-based guidance, and documenting call processing while complying with oversight requirements. Overtime and rotating shifts may be required depending on assignment.

Qualifications

• High school diploma or recognized equivalent required or common.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for positions in Lawndale, IL. You will handle urgent medical calls, verify locations, and apply approved questions to determine priority with our dispatch system.

Responsibilities include coordinating ambulance resources, providing protocol-based guidance, and documenting call processing while complying with oversight requirements. Overtime and rotating shifts may be required depending on assignment.