Emergency Medical Dispatcher - 24/7 EMS Dispatch & Certification Support

County Emergency Communications; Cambridge (IA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

County Emergency Communications in Cambridge, IA, is recruiting Emergency Medical Dispatchers. You will receive calls, confirm locations, and coordinate ambulance resources using approved protocols.

Roles may require CPR certification, sponsor training, and following medical dispatch protocols. Jobs involve continuous EMS operations, with overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.

Qualifications

• High school diploma or equivalent typically required
• CPR certification may be required
• EMS dispatcher certification may be required or sponsored training

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through approved dispatch system
• Dispatch or coordinate ambulance resources as assigned
• Provide protocol-based instructions within qualifications
• Relay patient information and hazards to responders
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Cambridge, IA, is recruiting Emergency Medical Dispatchers. You will receive calls, confirm locations, and coordinate ambulance resources using approved protocols.

Roles may require CPR certification, sponsor training, and following medical dispatch protocols. Jobs involve continuous EMS operations, with overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.