Emergency Medical Dispatcher — 24/7 EMS Coordination

County Emergency Communications; Athens (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Athens, IL seeks Emergency Medical Dispatchers to handle urgent medical requests, gather patient and incident details, confirm locations, call back numbers, and establish response priorities. You may provide approved instructions before responders arrive, dispatch or coordinate ambulance resources, and relay patient information to responders.

A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be needed

Qualifications

• A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Athens, IL seeks Emergency Medical Dispatchers to handle urgent medical requests, gather patient and incident details, confirm locations, call back numbers, and establish response priorities. You may provide approved instructions before responders arrive, dispatch or coordinate ambulance resources, and relay patient information to responders.

A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be needed