Emergency Medical Dispatcher — 24/7 Critical Dispatch Pro

County Emergency Communications; New Athens (IL); Vor Ort; USD 42.000 - 58.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employee‑assistance services

Continuing education

Zusammenfassung

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls in New Athens, IL. You will verify location, gather details, and determine priorities using an approved EMS dispatch protocol.

Shift work, possible overnight, weekends, and overtime may apply depending on assignment. Applicants should have a high school diploma or GED, CPR certification, and may need additional training or EMT/paramedic credentials per vacancy requirements.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult vacancy for exact qualifications and accepted certification providers.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Kenntnisse

Call handling

Questioning

Prioritization

Data entry

Ausbildung

High school diploma or GED

Tools

Emergency dispatch system

Jobbeschreibung

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls in New Athens, IL. You will verify location, gather details, and determine priorities using an approved EMS dispatch protocol.

Shift work, possible overnight, weekends, and overtime may apply depending on assignment. Applicants should have a high school diploma or GED, CPR certification, and may need additional training or EMT/paramedic credentials per vacancy requirements.