Life-Saving Emergency Medical Dispatcher

County Emergency Communications; Athens (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Athens, ME seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and coordinate response priorities. The role involves following approved dispatch protocols and providing instructions prior to responders arrival, with oversight from the employing EMS provider.

Candidates may be required to obtain CPR certification and potentially additional coursework; EMT or paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Emergency Medical Dispatcher certification preferred

Job description

County Emergency Communications in Athens, ME seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and coordinate response priorities. The role involves following approved dispatch protocols and providing instructions prior to responders arrival, with oversight from the employing EMS provider.

Candidates may be required to obtain CPR certification and potentially additional coursework; EMT or paramedic credentials are not universally required.