Emergency Medical Dispatcher — 24/7 EMS Communications Pro

County Emergency Communications; Georgetown (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Georgetown, MA seeks an Emergency Medical Dispatcher to receive calls, determine priorities, and coordinate ambulance resources per protocol. The position may include shift work, overtime, and continuous operations as required by the agency.

Ideal candidates have a high school diploma, CPR certification, and relevant dispatcher credentials. Training may be sponsored, and exact qualifications vary by vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMD certification may be required or sponsored by vacancy; consult the vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm a patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Prioritization

Education

High school diploma

Job description

County Emergency Communications in Georgetown, MA seeks an Emergency Medical Dispatcher to receive calls, determine priorities, and coordinate ambulance resources per protocol. The position may include shift work, overtime, and continuous operations as required by the agency.

Ideal candidates have a high school diploma, CPR certification, and relevant dispatcher credentials. Training may be sponsored, and exact qualifications vary by vacancy.