Emergency Medical Dispatcher — 24/7 Critical Calls

County Emergency Communications; Georgetown (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Georgetown, MD seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and patient details, and prioritize responses according to approved protocols.

Disptachers may provide instructions before responders arrive, working under oversight with potential overnight, weekend, or holiday shifts. A high school diploma and EMS dispatcher certification are preferred; CPR may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification may be required

Job description

County Emergency Communications in Georgetown, MD seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and patient details, and prioritize responses according to approved protocols.

Disptachers may provide instructions before responders arrive, working under oversight with potential overnight, weekend, or holiday shifts. A high school diploma and EMS dispatcher certification are preferred; CPR may be required.