Emergency Medical Dispatcher — 24/7 EMS Communications

911 Emergency Communications; Sheridan Lake (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Sheridan Lake, CO, is seeking qualified Emergency Medical Dispatchers to support urgent medical responses. The role involves handling calls, confirming locations, and following dispatch protocols to guide responders effectively.

Responsibilities include documenting calls, coordinating resources, and maintaining protocol compliance, with potential for shift work including nights and weekends. A high school diploma and CPR certification are typically required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification may be required before appointment.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Sheridan Lake, CO, is seeking qualified Emergency Medical Dispatchers to support urgent medical responses. The role involves handling calls, confirming locations, and following dispatch protocols to guide responders effectively.

Responsibilities include documenting calls, coordinating resources, and maintaining protocol compliance, with potential for shift work including nights and weekends. A high school diploma and CPR certification are typically required.