Emergency Medical Dispatcher: 24/7 Critical Response

911 Emergency Communications; Joiner (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Joiner, AR is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm details, and coordinate ambulance resources. The role emphasizes protocol-based guidance and rapid decision-making to prioritize responses and support responders.

Ideal candidates may have a high school diploma and CPR certification; additional EMS certifications or sponsored training could be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

Job description

911 Emergency Communications in Joiner, AR is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm details, and coordinate ambulance resources. The role emphasizes protocol-based guidance and rapid decision-making to prioritize responses and support responders.

Ideal candidates may have a high school diploma and CPR certification; additional EMS certifications or sponsored training could be required.