Emergency Medical Dispatcher: 24/7 Dispatch & Training

911 Emergency Communications; Palmyra (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

911 Emergency Communications in Palmyra, MI is seeking an Emergency Medical Dispatcher to handle urgent medical calls. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Overnight shifts and overtime may be required. The role requires a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or recognized equivalent required.
• Current Emergency Medical Dispatcher certification may be required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Palmyra, MI is seeking an Emergency Medical Dispatcher to handle urgent medical calls. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Overnight shifts and overtime may be required. The role requires a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required.