Emergency Medical Dispatcher: 24/7 Dispatch & Coordination

Emergency Telecommunicator Services; Hartland (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Hartland, ME is seeking Emergency Medical Dispatchers to support urgent medical requests. Using an agency-approved system, you gather patient and incident information, establish response priorities, and coordinate resources.

The role may require CPR certification and EMS dispatcher credentials, with background checks and protocol adherence. Extended console work with headset and data entry, plus potential overnight or weekend shifts, are common.

Qualifications

• High school diploma or recognized equivalent required or preferred.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Hartland, ME is seeking Emergency Medical Dispatchers to support urgent medical requests. Using an agency-approved system, you gather patient and incident information, establish response priorities, and coordinate resources.

The role may require CPR certification and EMS dispatcher credentials, with background checks and protocol adherence. Extended console work with headset and data entry, plus potential overnight or weekend shifts, are common.