Emergency Medical Dispatcher - 24/7 Console & Dispatch

Emergency Telecommunicator Services; Perry (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Perry, ME seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls, gather location data, and coordinate responses using agency-approved protocols.

This role emphasizes calm, accurate data collection, and adherence to dispatch procedures, with potential night, weekend, or holiday shifts and required background checks and certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Perry, ME seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls, gather location data, and coordinate responses using agency-approved protocols.

This role emphasizes calm, accurate data collection, and adherence to dispatch procedures, with potential night, weekend, or holiday shifts and required background checks and certifications.