Emergency Medical Dispatcher — 24/7 Critical Response Navigator

Emergency Telecommunicator Services; Tabor (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Teleemergency Dispatcher opportunities are available in Mount Tabor, NJ. Dispatchers collect patient and incident details, set response priorities, and coordinate EMS resources according to agency protocols.

Depending on training and assignment, they may provide approved pre-arrival instructions and participate in ongoing quality reviews within a structured medical dispatch system. This role involves shift work, potential overnight hours, weekends, and overtime.

Qualifications

• High school diploma or recognized equivalent.
• EMD certification preferred; consult vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Calm under pressure

Education

High school diploma

EMD certification (preferred)

Tools

Emergency Dispatch Software

Job description

Emergency Teleemergency Dispatcher opportunities are available in Mount Tabor, NJ. Dispatchers collect patient and incident details, set response priorities, and coordinate EMS resources according to agency protocols.

Depending on training and assignment, they may provide approved pre-arrival instructions and participate in ongoing quality reviews within a structured medical dispatch system. This role involves shift work, potential overnight hours, weekends, and overtime.