Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Tuckahoe (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Tuckahoe, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate rapid response per approved protocols.

The role involves determining priorities, providing instructions, and relaying critical information to responders. Candidates may face overnight shifts, weekends, and overtime, with emphasis on accuracy and confidentiality.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Tuckahoe, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate rapid response per approved protocols.

The role involves determining priorities, providing instructions, and relaying critical information to responders. Candidates may face overnight shifts, weekends, and overtime, with emphasis on accuracy and confidentiality.