24/7 Emergency Medical Dispatcher — Vital Support & Training

911 Emergency Communications; Rutherford (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Rutherford, NJ, is seeking Emergency Medical Dispatchers to gather incident information, establish response priorities, and coordinate EMS resources in urgent situations.

Responsibilities include receiving illness and injury calls, confirming locations, and relaying information to responders. Training and certification requirements vary by vacancy, with CPR certification and potential EMT/paramedic credentials required in some postings.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment depending on vacancy.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Rutherford, NJ, is seeking Emergency Medical Dispatchers to gather incident information, establish response priorities, and coordinate EMS resources in urgent situations.

Responsibilities include receiving illness and injury calls, confirming locations, and relaying information to responders. Training and certification requirements vary by vacancy, with CPR certification and potential EMT/paramedic credentials required in some postings.