Emergency Medical Dispatcher — 24/7 Critical Response & Dispatch

County Emergency Communications; New Bavaria (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in New Bavaria, OH seeks Emergency Medical Dispatchers to join a team handling urgent calls, gathering patient data, and prioritizing responses under approved protocols.

A high school diploma or equivalent is commonly required; CPR certification may be required, while EMT/paramedic credentials are not universal. Shift work including nights and weekends is possible, with paid overtime in some appointments.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in New Bavaria, OH seeks Emergency Medical Dispatchers to join a team handling urgent calls, gathering patient data, and prioritizing responses under approved protocols.

A high school diploma or equivalent is commonly required; CPR certification may be required, while EMT/paramedic credentials are not universal. Shift work including nights and weekends is possible, with paid overtime in some appointments.