Emergency Medical Dispatcher - 24/7 Critical-Response Console

911 Emergency Communications; Winburne (PA); In loco; USD 35.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance

Retirement benefits

Paid leave

Continuing education

Descrizione del lavoro

911 Emergency Communications in Winburne, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls using approved systems. You will gather patient data, assign response priorities, and coordinate EMS resources to ensure rapid and safe care.

Required qualifications vary by vacancy, but a high school diploma or equivalent is commonly needed. CPR certification and ongoing training may be required; shifts can include overnights, weekends, and overtime in a continuous operation.

Competenze

• High school diploma or equivalent required.
• Prior experience in customer service or call handling preferred.
• CPR certification may be required depending on vacancy.

Mansioni

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conoscenze

Communication skills

Multitasking

Attention to detail

Formazione

High school diploma or equivalent

Descrizione del lavoro

911 Emergency Communications in Winburne, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls using approved systems. You will gather patient data, assign response priorities, and coordinate EMS resources to ensure rapid and safe care.

Required qualifications vary by vacancy, but a high school diploma or equivalent is commonly needed. CPR certification and ongoing training may be required; shifts can include overnights, weekends, and overtime in a continuous operation.