Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; White Deer (Union County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in White Deer, PA seeks Emergency Medical Dispatchers to join a continuous operation environment. You will gather patient and incident information, establish response priorities, and support coordination of EMS resources.

Depending on training and assignment, you may provide approved instructions before responders arrive and ensure protocols are followed. The role involves console work, headset use, and shift variations including nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent preferred.
• Emergency Medical Dispatcher certification may be required or sponsored training.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in White Deer, PA seeks Emergency Medical Dispatchers to join a continuous operation environment. You will gather patient and incident information, establish response priorities, and support coordination of EMS resources.

Depending on training and assignment, you may provide approved instructions before responders arrive and ensure protocols are followed. The role involves console work, headset use, and shift variations including nights, weekends, and overtime.