Emergency Medical Dispatcher — Critical 24/7 Communications

Emergency Telecommunicator Services; Revere (PA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Revere, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm location, and coordinate response priorities with protocol-based guidance.

Responsibilities include processing information, dispatching ambulance resources, and maintaining accurate call documentation while complying with medical oversight and CPR requirements where applicable.

Qualifications

• High school diploma or equivalent required; EMD certification may be required or sponsored.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Data entry

Communication skills

Attention to detail

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Revere, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm location, and coordinate response priorities with protocol-based guidance.

Responsibilities include processing information, dispatching ambulance resources, and maintaining accurate call documentation while complying with medical oversight and CPR requirements where applicable.