Emergency Medical Dispatcher – 24/7 Critical Response

County Emergency Communications; Warner Springs (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Warner Springs, CA seeks Emergency Medical Dispatchers to support urgent medical requests, gather patient and incident details, and establish response priorities using approved protocols.

The role may include providing instructions prior to responders, coordinating ambulance resources, and maintaining documentation while adhering to medical oversight and credential requirements.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification and additional coursework may be required.
• Consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Warner Springs, CA seeks Emergency Medical Dispatchers to support urgent medical requests, gather patient and incident details, and establish response priorities using approved protocols.

The role may include providing instructions prior to responders, coordinating ambulance resources, and maintaining documentation while adhering to medical oversight and credential requirements.