Emergency Medical Dispatcher | 24/7 Critical Response

Emergency Telecommunicator Services; Waco (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Waco is seeking qualified Emergency Medical Dispatchers to handle urgent medical calls, verify details, and coordinate ambulance responses. You will follow approved protocols and provide instructions to assist until responders arrive.

Applicants should have a high school diploma, CPR and related coursework; EMT/paramedic credentials vary by vacancy. The role may involve variable shifts and overtime as needed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Decision making

Communication

Documentation

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Waco is seeking qualified Emergency Medical Dispatchers to handle urgent medical calls, verify details, and coordinate ambulance responses. You will follow approved protocols and provide instructions to assist until responders arrive.

Applicants should have a high school diploma, CPR and related coursework; EMT/paramedic credentials vary by vacancy. The role may involve variable shifts and overtime as needed.