Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Tecate (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Job summary

911 Emergency Communications in Tecate, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient details, establish priorities, and coordinate resources.

This role may require CPR certification, training sponsorship, overnight or weekend shifts, and compliance with dispatch protocols and quality-assurance procedures. A high school diploma is commonly required; background checks may be required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials not universal; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Tecate, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient details, establish priorities, and coordinate resources.

This role may require CPR certification, training sponsorship, overnight or weekend shifts, and compliance with dispatch protocols and quality-assurance procedures. A high school diploma is commonly required; background checks may be required.