24/7 Emergency Medical Dispatcher — Calm, Critical-Response Role

911 Emergency Communications; Needles (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Needles, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, collect critical details, and coordinate EMS response. You will follow approved protocols and provide caller instructions while maintaining coordination with responders.

Applicants should have a high school diploma or equivalent; CPR and EMD certification may be required, with overtime and night shifts possible based on staffing and scheduling needs.

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Needles, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, collect critical details, and coordinate EMS response. You will follow approved protocols and provide caller instructions while maintaining coordination with responders.

Applicants should have a high school diploma or equivalent; CPR and EMD certification may be required, with overtime and night shifts possible based on staffing and scheduling needs.