Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Robinson (IL); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Robinson, IL is seeking Emergency Medical Dispatchers to support urgent medical needs from a centralized console. You will gather patient details, establish priorities, and coordinate EMS resources following approved protocols.

Responsibilities include handling calls about illness, injury, and other emergencies; ensuring accurate location data; providing protocol-based instructions; and maintaining documentation while adhering to privacy and safety standards.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Robinson, IL is seeking Emergency Medical Dispatchers to support urgent medical needs from a centralized console. You will gather patient details, establish priorities, and coordinate EMS resources following approved protocols.

Responsibilities include handling calls about illness, injury, and other emergencies; ensuring accurate location data; providing protocol-based instructions; and maintaining documentation while adhering to privacy and safety standards.