Emergency Medical Dispatcher — 24/7 Critical Care Dispatch

Emergency Telecommunicator Services; Tornado (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Tornado, WV seeks a skilled Emergency Medical Dispatcher to handle urgent calls, verify locations, and assign appropriate ambulance resources. You will follow medical dispatch protocols, communicate clearly, and coordinate responders to manage emergencies efficiently.

Role requires certification and the ability to work in a fast-paced environment with rotating shifts. Training and ongoing professional development are emphasized, with comprehensive benefits

Qualifications

• High school diploma or equivalent required.
• EMD certification is preferred or required by vacancy.
• CPR certification may be required or preferred depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and dispatch priority.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency communications

Call taking

Multitasking

Clear communication

Calm under pressure

Education

High school diploma or equivalent

EMD certification

CPR certification

Tools

EMD software

Radio/telephone systems

Job description

Emergency Telecommunicator Services in Tornado, WV seeks a skilled Emergency Medical Dispatcher to handle urgent calls, verify locations, and assign appropriate ambulance resources. You will follow medical dispatch protocols, communicate clearly, and coordinate responders to manage emergencies efficiently.

Role requires certification and the ability to work in a fast-paced environment with rotating shifts. Training and ongoing professional development are emphasized, with comprehensive benefits