Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Oshkosh (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical responses in the Winnebago, WI area. You will collect patient and incident details, set priorities, and coordinate EMS resources using approved protocols.

Responsibilities include handling calls, confirming locations, issuing instructions, and documenting the process. A high school diploma and CPR/EMD certifications are typically required, with work possibly involving night and weekend shifts.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification (EMD) may be required depending on vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical responses in the Winnebago, WI area. You will collect patient and incident details, set priorities, and coordinate EMS resources using approved protocols.

Responsibilities include handling calls, confirming locations, issuing instructions, and documenting the process. A high school diploma and CPR/EMD certifications are typically required, with work possibly involving night and weekend shifts.