Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Moulton (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

911 Emergency Communications in Moulton, TX seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate responders. You will confirm locations, collect information, and apply protocols to guide resources. Shift variety and overtime may apply, with emphasis on accuracy and patient safety.

Applicants may need a high school diploma and CPR/EMD certification as applicable. This role focuses on timely, protocol-driven decision making in a high-stakes environment.

Qualifications

• Requires high school diploma or equivalent.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Emergency dispatch

Communication skills

Education

High school diploma

Job description

911 Emergency Communications in Moulton, TX seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate responders. You will confirm locations, collect information, and apply protocols to guide resources. Shift variety and overtime may apply, with emphasis on accuracy and patient safety.

Applicants may need a high school diploma and CPR/EMD certification as applicable. This role focuses on timely, protocol-driven decision making in a high-stakes environment.