Emergency Medical Dispatcher - 24/7 Console Operator

County Emergency Communications; Groom (TX); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Résumé du poste

County Emergency Communications in Groom, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access, and determine response priorities using approved protocols. Positions may require overnight shifts and overtime as EMS operations run 24/7.

Applicants may need a high school diploma or equivalent, CPR and EMT-related training. Certification requirements vary by appointment and agency, with potential sponsorship for training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Description du poste

County Emergency Communications in Groom, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access, and determine response priorities using approved protocols. Positions may require overnight shifts and overtime as EMS operations run 24/7.

Applicants may need a high school diploma or equivalent, CPR and EMT-related training. Certification requirements vary by appointment and agency, with potential sponsorship for training.