Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Malden-on-Hudson (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Malden-on-Hudson, NY. This role involves handling urgent medical calls, determining priorities, and coordinating EMS resources according to approved protocols.

Candidates should have a high school diploma or equivalent, CPR and EMT-certification may be required, and training opportunities or sponsorships could be available. The position may include overnight shifts and overtime in a continuous operations environment.

Qualifications

• High School Diploma or equivalent required; Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

EMD Certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Malden-on-Hudson, NY. This role involves handling urgent medical calls, determining priorities, and coordinating EMS resources according to approved protocols.

Candidates should have a high school diploma or equivalent, CPR and EMT-certification may be required, and training opportunities or sponsorships could be available. The position may include overnight shifts and overtime in a continuous operations environment.