Emergency Medical Dispatcher: 24/7 Critical Coordination

911 Emergency Communications; Cabin Creek (WV); On-site; USD 38,000 - 52,000; Full time

Job summary

911 Emergency Communications in Cabin Creek, WV seeks an Emergency Medical Dispatcher to support urgent medical calls, gather patient information, assign response priorities, and coordinate EMS resources. The role may involve overnight shifts and overtime as operations require.

Responsibilities include delivering protocol-based instructions, relaying critical details to responders, and contributing to quality reviews while maintaining patient confidentiality.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Cabin Creek, WV seeks an Emergency Medical Dispatcher to support urgent medical calls, gather patient information, assign response priorities, and coordinate EMS resources. The role may involve overnight shifts and overtime as operations require.

Responsibilities include delivering protocol-based instructions, relaying critical details to responders, and contributing to quality reviews while maintaining patient confidentiality.