Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Fall Rock (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Fall Rock, KY. You will receive medical emergencies, verify location and details, and assign priorities using approved dispatch protocols.

Responsibilities include instructing callers when appropriate, coordinating ambulance resources, and transmitting information to responders while adhering to medical oversight and privacy rules. A high school diploma and CPR certification are commonly required.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification commonly required; EMT/paramedic credentials not universal.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assignment includes it.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Multitasking

Education

High school diploma

CPR certification

EMD certification

Job description

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Fall Rock, KY. You will receive medical emergencies, verify location and details, and assign priorities using approved dispatch protocols.

Responsibilities include instructing callers when appropriate, coordinating ambulance resources, and transmitting information to responders while adhering to medical oversight and privacy rules. A high school diploma and CPR certification are commonly required.