Emergency Medical Dispatcher — 24/7 Critical Dispatch

Emergency Telecommunicator Services; Woodbury (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Woodbury, KY seeks dedicated Emergency Medical Dispatchers to support critical 911 operations. You will gather patient and incident data, confirm locations, establish response priorities, and coordinate EMS resources according to established protocols.

Responsibilities include handling urgent calls, providing approved instructions, maintaining accurate documentation, and complying with medical oversight requirements.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements and depend on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Woodbury, KY seeks dedicated Emergency Medical Dispatchers to support critical 911 operations. You will gather patient and incident data, confirm locations, establish response priorities, and coordinate EMS resources according to established protocols.

Responsibilities include handling urgent calls, providing approved instructions, maintaining accurate documentation, and complying with medical oversight requirements.