Emergency Medical Dispatcher - 24/7 Critical Response

Emergency Telecommunicator Services; Arbutus (MD); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Halethorpe, MD. Responsibilities include taking urgent calls, confirming locations, and coordinating EMS resources to ensure rapid response.

Role involves protocol-based instruction, data entry, and collaboration with responders. Training, certification, and background checks are required as per vacancy, with opportunities to advance in emergency medical communications.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Data entry

Calm under pressure

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Halethorpe, MD. Responsibilities include taking urgent calls, confirming locations, and coordinating EMS resources to ensure rapid response.

Role involves protocol-based instruction, data entry, and collaboration with responders. Training, certification, and background checks are required as per vacancy, with opportunities to advance in emergency medical communications.