Emergency Medical Dispatcher — 24/7 Critical-Response Role

911 Emergency Communications; Catonsville (MD); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Zusammenfassung

911 Emergency Communications in Catonsville, MD is seeking Emergency Medical Dispatchers to support urgent medical calls by gathering information, prioritizing responses, and coordinating resources according to established protocols. This role requires attention to detail, composure, and the ability to work within a high-stakes environment.

Responsibilities include handling calls, confirming locations, providing protocol-based guidance, and documenting processing while adhering to certifications

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements for this role; consult vacancy for exact qualifications.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Ausbildung

High school diploma or recognized equivalent

Jobbeschreibung

911 Emergency Communications in Catonsville, MD is seeking Emergency Medical Dispatchers to support urgent medical calls by gathering information, prioritizing responses, and coordinating resources according to established protocols. This role requires attention to detail, composure, and the ability to work within a high-stakes environment.

Responsibilities include handling calls, confirming locations, providing protocol-based guidance, and documenting processing while adhering to certifications