Emergency Medical Dispatcher: Save Lives in 24/7 Ops

Emergency Telecommunicator Services; Baltimore (MD); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Riderwood, MD. The role involves handling urgent medical calls, gathering details, and prioritizing responses using approved protocols.

Training and certification may be required, with opportunities for overtime and shift variety. Responsibilities include coordinating ambulance resources, giving protocol-based instructions, and documenting call handling for quality review.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Riderwood, MD. The role involves handling urgent medical calls, gathering details, and prioritizing responses using approved protocols.

Training and certification may be required, with opportunities for overtime and shift variety. Responsibilities include coordinating ambulance resources, giving protocol-based instructions, and documenting call handling for quality review.