Emergency Medical Dispatcher - 24/7 Critical Response

County Emergency Communications; Adirondack (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Adirondack, NY is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support EMS coordination.

These roles may require CPR certification and additional coursework; EMT or paramedic credentials are not universal requirements. Sponsored training may be offered depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Adirondack, NY is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support EMS coordination.

These roles may require CPR certification and additional coursework; EMT or paramedic credentials are not universal requirements. Sponsored training may be offered depending on the vacancy.