Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Alder Creek (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Alder Creek, NY, is hiring Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources using approved protocols. Training and certification requirements vary by assignment and employer oversight.

Responsibilities include receiving calls, gathering patient data, prioritizing responses, and providing protocol-based guidance until responders arrive.

Qualifications

• High school diploma or equivalent required; sponsored training possible.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications in Alder Creek, NY, is hiring Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources using approved protocols. Training and certification requirements vary by assignment and employer oversight.

Responsibilities include receiving calls, gathering patient data, prioritizing responses, and providing protocol-based guidance until responders arrive.