Emergency Medical Dispatcher — 24/7 Critical Dispatch Specialist

County Emergency Communications; Leola (SD); On-site; USD 42,000 - 66,000; Full time

Job summary

County Emergency Communications in Leola, SD is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. The role includes gathering patient data, confirming location and access details, and applying protocol-based instructions within current qualifications.

Responsibilities extend to prioritizing responses, relaying information to responders, and ensuring accurate documentation and quality reviews.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required or beneficial.
• EMT or paramedic credentials are not universal requirements; verify vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Education

High school diploma

Job description

County Emergency Communications in Leola, SD is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. The role includes gathering patient data, confirming location and access details, and applying protocol-based instructions within current qualifications.

Responsibilities extend to prioritizing responses, relaying information to responders, and ensuring accurate documentation and quality reviews.